AI: A view from the corporate trenches

Artificial Intelligence, judging from the attention it has garnered, is The Next Big Thing, certainly if technology companies and marketers have anything to say about it. These observations come from a once-upon-a-time humanities student and teacher who ended up as a journeyman software jockey in a few large tech corporations over the past forty-plus years. I worked mostly on conventional, commercial software projects as both a developer and a “leader.” But serendipitous opportunities brought me some exposure to data science, big data analytics and, most recently, business process automation. This last discipline is far from the sexy content generation...

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